EXCHANGE, RETURN AND REFUND
All the products are a labour of love from us to you.
In an unlikely event that something you ordered from labelkinjalmodi.com is damaged or defective, or if the product delivered is different from what you ordered in style, the product can be exchanged. Please share the snapshot/picture of the product & packaging received to our customer care info@kinjalmodi.com or call us on +91 7977342442.
Please ensure the product is unused and in the same condition as you received it with the original invoice, and in its original packaging and tags. Kindly contact us at info@kinjalmodi.com to assist you on the same. Kindly note, you will have to inform us within 48 hours of receiving the order.
You can return the item/product (exchange) through speed post courier service and share the tracking details with us on info@kinjalmodi.com
Merchandise bought at a discount is considered a final sale and is not eligible for any exchange.
In special cases, a refund is provided irrespective of the discount when the order is cancelled prior to dispatch due to unavailability.